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Store Policy

Accuracy Of Wig Photos: 

Our Wigs, Photographs, and Product Consistency 

My Little Secrets Online is interested in bait and switch tactics. We think it is important to have a photo gallery. So you can pick and choose the styles you want. All our wig photos belong to us, we do not receive photos from any other party. All our wig photos are of our own wigs. When you purchase a stock wig on our website, we photographed an actual stock wig for the photos. Many of our stock wigs are one-offs, and we never stock another one like it. In that instance, the photo is of the exact unit. Others, we remake based on the same specs, and the wig in the photo is identical to the one you receive. We are extreme about representing our products accurately and if a stock wig differs greatly from the photo, we take a new set of photos for that wig. Please notice that the styled units may vary due to shipping (Each unit leaves the studio mimicking the pictures to a tee). These units are human hair and can be re- styled.  

With custom ordered wigs, it can be a bit different. In the past, we had some textures and colors that were difficult to replicate. We have since stopped selling those wigs. Everything we carry now, we can reproduce reliably. This took a lot time to get just right. The one exception is true virgin textures, as those differ from donor to donor, but we try to get as close as possible to the photographs.

Having said that, we don’t change our photos every time a unit is sold and a new one is added. This takes a lot of time and money. So we have created a system to bring you extra savings.  

We strive for accurate representation of the products. We try to take photos from multiple angles to give a full representation of the products. We have worked with our wigmakers, consistently, over the years, to ensure product integrity and consistency. We capture any inconsistencies in products before they reach the customer (and there can be many) and we try to be as honest and ethical as possible with representing our product, from the photos, to accurately conveying hair origin.
 

This is the web site of My Little Secrets Online.

Our postal address is: 

3136 Abbey Drive 

Atlanta GA 30331 

Privacy Policy 

For each visitor to our Web page, our Web server automatically recognizes the consumer's IP address in relevance to who provides your internet service.   

We collect only the e-mail addresses of those who communicate with us via e-mail, submit the information via contact form, or aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, name and address, telephone numbers and payment information (e.g. credit / debit card details.)* if it relates to a purchase or account.

 

*Credit and Debit card information is held by our payment gateway's Paypal and Google. At no time can we see this information in full however we can make charges to the cards and send refunds. If you wish for us not to collect this information even through our Payment Gateways then this may affect our service to you.

 

The information we collect is used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website and used to process and bill a customer’s account.

 

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit and Allow our users access to our storefront and their account details.

 

If you do not want to receive e-mail from us in the future, please let us know by unsubscribing from the Newsletter in your account or on the order summary page before payment.

 

If you supply us with your postal address on-line it will only be used to ship the products you ordered on our website as well as showing your geo-graphic location on a Global map to our administration staff.

 

Persons who supply us with their telephone numbers on-line will only be contacted with regards to a placed order. Your number is not passed onto third party traders at any time.

 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

 

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .

 

Upon request we offer visitors the ability to have inaccuracies corrected in their contact information. Payment information can be changed when you make the next payment.

 

With respect to security: When we collect your order details and get ready to confirm your order we pass you on to one of our payment gateways dependant on which you choose. This is becacuse they have relationships with national banks and ensure the best security measures with regards to financial information being kept safe.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

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